Personal information such as name, email address, postal address, phone number, and billing information may be collected when you place an order, create an account, complete warranty registration, submit enquiries, request customer support, subscribe to newsletters, or register for lessons. These services are entirely optional, and if you choose not to provide your personal information, you may simply decline to use these services.
We also collect information relating to your purchase history, browsing behaviour, and interactions with our website through technologies such as cookies.
The information we collect is used to process your purchases, manage customer relationships, and provide services that meet your needs. Personal information you voluntarily provide may also be used to keep you informed about our latest announcements, promotions, upcoming events, order updates, and other relevant communications.
Information collected through cookies and analytics helps us better understand customer preferences and shopping habits. This allows us to improve our products, services, website experience, and advertising effectiveness. You may opt out of marketing emails at any time by updating your communication preferences.
Cookies are small data files stored on your device that help us provide a better browsing experience. They allow us to remember your preferences, personalise your shopping experience, speed up the checkout process, and analyse website usage.
Cookie data may include page views, clicks, browsing activity, ordering processes, and general shopping behaviour. These anonymous statistics help us improve our website and services.
We do not knowingly collect personal information from children under the age of 13. If you are under 18 years of age, please do not submit any personal information without the express consent and participation of a parent or legal guardian.
Our website may contain links to third-party websites, including business partners, merchants, and payment gateway providers. These websites operate independently, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites you visit.
This Privacy Policy applies only to information collected through the Guitar Collection website.
We are committed to protecting your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes.
Your personal information may be shared with trusted partners and service providers only when necessary to process payments, complete transactions, arrange deliveries, or provide related services.
We may also disclose personal information where required by law, including compliance with court orders, subpoenas, or other legal obligations.
Although we take reasonable measures to protect your information from loss, misuse, or unauthorised access, no method of data transmission or storage can be guaranteed to be completely secure. Sensitive information, such as credit card details, is encrypted during transmission.
You are responsible for maintaining the confidentiality of your Customer ID and password. Please keep your login credentials secure and do not share them with others.
Always log out after completing your session, especially when using shared or public computers, to prevent unauthorised access to your account and personal information.
By continuing to use this website, you consent to the processing of your personal data in accordance with this Privacy Policy.
Guitar Collection reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page.
If you have any questions or concerns regarding this Privacy Policy, please contact us at: enquiry@guitarcollection.com.my.
Last Updated: 29 November 2020
